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Privacy Policy

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1. Introduction Welcome to Tenant Legal Services. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.

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2. Information We Collect

  • Personal Information: Name, address, email, phone number, and other contact details.

  • Technical Data: IP address, browser type, operating system, and device information.

  • Usage Data: Pages visited, time spent on our site, and other interaction details.

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3. How We Use Your Information

  • Service Delivery: To provide, maintain, and improve our services.

  • Communication: To send updates, newsletters, and promotional materials.

  • Compliance: To comply with legal obligations and protect our rights.

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4. Sharing Your Information We do not sell, trade, or rent your personal information. We may share your data with:

  • Service Providers: Third parties that assist in our operations (e.g., payment processors, email services).

  • Legal Requirements: When required by law or to protect our rights.​

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5. Security We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

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6. Your Rights You have the right to access, correct, or delete your personal information. You can also object to or restrict our processing of your data.

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7. Cookies We use cookies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

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8. Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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Thank you for trusting Tenant Legal Services with your personal information. We are committed to ensuring your privacy and protecting your data.

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*As part of the No Win No Fee agreement, we do not charge for assessing your case. We operate a strict 'No Win No Fee' policy. If your case loses, it won't cost you a penny. You only pay when your case is successful and the cost would be simply deducted from any compensation you receive. However, the main thing is that we will ensure all repairs are carried out by your landlord and we do not deduct anything from the cost of repairs.

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